Our service includes 1,000 e-bikes distributed across various hubs at ASML-designated locations. These e-bikes are readily available without prior reservation, ensuring flexible and convenient transportation options for last-mile and intercampus travel.

To guarantee optimal availability, our team will check and redistribute the e-bikes across all locations daily. We are committed to maintaining the e-bikes and promptly addressing any damage, defects, or theft.

Employees can report damage or theft, provide ride reviews, and contact customer service through our dedicated app. This ensures a smooth and efficient user experience.

All ASML employees with a valid ASML email address and badge can use this service for free, making it easier than ever to travel between campuses and beyond.

For ASML users, our support team is available in both Dutch and English. During the first three months, a support staff member will be physically present at the ASML hub KBC CS in Eindhoven to provide direct assistance. For inquiries and support, you can reach our ASML phone number from 08:00 to 18:00 with immediate response times. We also have an emergency number available 24/7 for direct assistance in emergencies.

Additionally, we offer support via WhatsApp chat from 08:00 to 18:00 with a response time of 30 minutes. You can also reach us by email at asml@campusebike.com, with a response time of within one business day. We respond to inquiries through our social media channels, such as Facebook, within one business day. Finally, you can submit tickets via the app, with a response time of within one business day. At Drop, we are ready to support you and ensure your mobility experience is smooth and hassle-free.